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Discusses the approach to retailing taken by J. Sainsbury plc. Notes the importance of taking into account factors such as changes in consumer attitudes and demographic changes. Provides details of systems used by J. Sainsbury to reduce checkout queues and improve ordering, delivery and shelving of goods. Mentions the importance of Sainsbury own‐brand products and the role of guaranteeing quality in retaining customer loyalty. Examines logistical factors related to efficient ordering of goods. Finally, looks towards the future for retailing and stresses the importance of retailers understanding the needs of customers in terms of both goods and services.

IT WAS THE then Duke of Gloucester who, observing the said Mr Gibbon (of Roman Empire fame) writing, said, to quote as accurately as my reference source will allow, ‘Another damned thick square book! Always scribble, scribble, scribble, scribble! Eh! Mr Gibbon!’

With a few exceptions copies of patents are easy and relatively cheap to acquire. The patents holdings of major depositories are listed and some of the potential pitfalls affecting requests for copies are considered. The value of tapping the bibliographical skills of the supplying libraries is emphasized.

The term diverse books is increasingly popular yet persistently nebulous. The purpose of this paper – Part I of II – is to illuminate both that the concept is in need of a unified account and that conceptual analysis, though at first seemingly quite promising, fails as a method for identifying one.

This paper utilizes traditional (or intuitive) conceptual analysis to specify the respective clusters of necessary and sufficient conditions that constitute four broad candidate accounts of diverse books.

Though diverse books is a concept in need of a definition, conceptual analysis is not an appropriate method for adjudicating between the definitions we have on offer. This is because the concept is fundamentally political, serving as a resource for re-shaping collective social arrangements and ways of life. The conceptual problem outlined here requires for its resolution a method that will move us from a descriptive project to an explicitly normative one, wherein we consider what we properly work to achieve with and through the concept in question.

This paper initiates a systematic analytical project aimed at defining diverse books. In illustrating a moment of methodological failure, it paves the way for a critical alternative – namely, Part II's proposal of an analytical intervention in which political concepts are defined partially in terms of their benefits vis-á-vis informational justice.

National Library Week was first launched in America in the spring of 1958 with the slogan “Wake Up and Read”. It is now an established, continuing, year‐round programme to help build a reading nation and to spur the use and improvement of libraries of all kinds. The sponsors seek the achievement of these objectives because they are the means of serving social and individual purposes that are immeasurably larger.

AS THE NEW YEAR begins—and good wishes for it from all of us at NLW—with scant evidence of any general realisation that economies mean you, not just the bloke next door, let me offer you some reported remarks from a speech made in Northampton last November.

NATIONAL Library Week was first launched in America in the spring of 1958 with the slogan “Wake Up and Read”. It is now an established, continuing, year‐round programme to help build a reading nation and to spur the use and improvement of libraries of all kinds. The sponsors seek the achievement of these objectives because they are the means of serving social and individual purposes that are immeasurably larger.